Shipping & Returns

Shipping & Returns

SHIPPING

Standard Shipping: Delivery in 7-14 business days.

When pre-ordering, the number of days for shipping will be calculated at the time the items become available.

RETURNS

If you wish to make a return then you can do so within 7 days of the date you receive the item to receive a full refund. Please email returns@kavikavi.com to return your order. Please make sure to include your order # so that we can process your refund.

The merchandise must not be worn, altered or washed. Merchandise must be returned in its original condition, and accompanied by its original tags. Merchandise returned damaged may be rejected and sent back to the customer at the discretion of KAVI KAVI.

CANCELLING A PRE-ORDER

You may cancel your pre-order within 24 hours of the date of purchase to qualify for a refund. Please email cancel@kavikavi.com to cancel your order. Please make sure to include your order # so that we can process your refund.

EXCHANGES

If you wish to exchange your item, simply return the item(s) to us in their original condition within 10 days of the date delivered. If the item you wish to exchange for is out of stock, you need to allow four weeks for your exchange to be processed.

The merchandise must not be worn, altered or washed. Merchandise must be returned in its original condition, and accompanied by its original tags. Merchandise returned damaged may be rejected and sent back to the customer at the discretion of KAVI KAVI. Late returns cannot be accepted and may be returned to you.

You will be responsible for paying for your own shipping costs for returning your item. Please note that the item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.

Please email returns@kavikavi.com notifying us of the return. Please fill out the form attached to your invoice and send it back to us along with your item, we cannot process your refund/exchange without this. This returns policy does not affect your statutory rights.